Call Centre Agents


 

1. Market products and achieve sales target (TCF)

  • Sell policies (in and out bound)
  • Apply product knowledge
  • Capture policy on system
  • Attend to client queries
  • Process amendments on policies
  • Responsible for own policy retention

2. Fit and Proper Requirements

Adhere and comply to FSB board notice in terms of FAIS


Formal Education:

  • Matric

Call Centre Certificate


Technical/Legal Certification :

  • RE 5 (Advantage)
  • Registration as an Employee Representative (Advantage)
  • Recognised qualification as per FSB (Advantage)

Experience:

  • 1 Years’ Experience as a call centre agent (outbound)
  • Insurance Industry

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